Meeting Location: Tundra sign

Price per Person:
Adults Age 13-64 $85.51
Senior Age 65+ $80.67
Children Age 3-12 $75.82
Members $57.52
All prices subject to HST. Price includes admission to the Zoo on the date of your encounter.

Guest Requirement: Each guest MUST provide and wear a non-medical mask during their Wild Encounter

Join us for a behind the scenes look at our polar bear house and learn all about these incredible Arctic Ambassadors. Learn what it takes to care for these animals year round and join one of our polar bear keepers in an exclusive area to watch a training session with one of our polar bears up close!

• 
  Fine Print

• *Kid Friendly

  *Guests will be joining a public tour

  *Our encounters are subject to change, based on the animals’ health, safety, and behavioral needs

  *Out of an abundance of caution at this time there will be no touching or feeding of animals allowed by our guests

  *30-45 minutes walking tour

  *Children under the age of 12 must be accompanied by an adult and will not be permitted on the tour unaccompanied

  *Stroller access limited.

  *Service Animals are prohibited in Behind the Scenes areas. 

  *Accessibility: Standard size, 28” non-motorized wheelchairs can fit at most Behind the Scene locations

  *Registration
  Behind the Scenes Adventures (BTSA) are guided walking tours. Motorized transportation is not available. Parking is not included with BTSA purchases.

  *Weather Conditions
  BTS Adventures are rain or shine unless cancelled by the zoo due to guest safety or animal care issues.

  *Cancellations
  There are no refunds or exchanges on Behind the Scenes Adventure tickets. If a tour is cancelled by the Toronto Zoo due to animal care issues or other safety concerns, a similar tour of another area will be provided.

  *Meeting Location:
  Tundra sign

  You are not to enter the Zoo or participate in a Wild Encounter at the Toronto Zoo if:

  • You’re ill or experiencing symptoms of COVID-19. These include: fever, cough, shortness of breath, runny nose, sore throat and/or others listed here: https://covid-19.ontario.ca
  • You’ve been exposed to someone who has been diagnosed with or has symptoms of COVID-19
  • Your or someone in your household has traveled internationally in the past 14 days

  You will be asked to follow the Public Health Guidelines on the Toronto Zoo grounds:

  • Practice physical distancing: keep 6ft. between your group and others
  • Wash your hands often for at least 20 seconds

Meeting Location: Tundra Zoomobile Station

Price per Person:

Guest Requirement: Each guest MUST provide and wear a mask during their Wild Encounter

How do we feed over 5000 animals daily? Why do we collect giraffe fecal samples? What goes into making a tropical paradise for our orangutans to live in? Discover the answers to these questions and see what it takes to run a world-class zoo on this exclusive back-of-house tour of our Wildlife Nutrition Centre, Reproduction Science Labs, Exhibit Design, Greenhouse, and Transit!

• 
  Fine Print

• *Kid Friendly

  *Guests will be joining a public tour

  *Our encounters are subject to change, based on the animals’ health, safety, and behavioral needs

  *Out of an abundance of caution at this time there will be no touching or feeding of animals allowed by our guests

  *90-120-minute walking tour

  *Children under the age of 12 must be accompanied by an adult and will not be permitted on the tour unaccompanied

  *Stroller access limited.

  *Service Animals are prohibited in Behind the Scenes areas. 

  *Accessibility: Standard size, 28” non-motorized wheelchairs can fit at most Behind the Scene locations

  *Registration
  Behind the Scenes Adventures (BTSA) are guided walking tours. Motorized transportation is not available. Parking is not included with BTSA purchases.

  *Weather Conditions
  BTS Adventures are rain or shine unless cancelled by the zoo due to guest safety or animal care issues.

  *Cancellations
  There are no refunds or exchanges on Behind the Scenes Adventure tickets. If a tour is cancelled by the Toronto Zoo due to animal care issues or other safety concerns, a similar tour of another area will be provided.

  *Meeting Location:
  The BTS Meeting location for this adventure is:Entrance to Eurasia- Eurasia Arch

  You are not to enter the Zoo or participate in a Wild Encounter at the Toronto Zoo if:

  • You’re ill or experiencing symptoms of COVID-19. These include: fever, cough, shortness of breath, runny nose, sore throat and/or others listed here: https://covid-19.ontario.ca
  • You’ve been exposed to someone who has been diagnosed with or has symptoms of COVID-19
  • Your or someone in your household has traveled internationally in the past 14 days

  You will be asked to follow the Public Health Guidelines on the Toronto Zoo grounds:

  • Practice physical distancing: keep 6ft. between your group and others
  • Wash your hands often for at least 20 seconds

Meeting Location: Top of Indo-Malaya Bridge

Price per Person:

Guest Requirement: Each guest MUST provide and wear a facial covering/mask during their Wild Encounter

Join us as we take you on an up close adventure to see the world’s tallest land mammal and meet the newest member of our giraffe family! You will be taken behind the scenes of our giraffe habitat and learn what it takes to care for this iconic African species.

• 
  Fine Print

• *Kid Friendly

  *Guests will be joining a public tour

  *Our encounters are subject to change, based on the animals’ health, safety, and behavioral needs

  *Out of an abundance of caution at this time there will be no touching or feeding of animals allowed by our guests

  *35-45-minute walking tour

  *Children under the age of 12 must be accompanied by an adult and will not be permitted on the tour unaccompanied

  *Stroller access limited.

  *Service Animals are prohibited in Behind the Scenes areas. 

  *Accessibility: Standard size, 28” non-motorized wheelchairs can fit at most Behind the Scene locations

  *Registration
  Behind the Scenes Adventures (BTSA) are guided walking tours. Motorized transportation is not available. Parking is not included with BTSA purchases.

  *Weather Conditions
  BTS Adventures are rain or shine unless cancelled by the zoo due to guest safety or animal care issues.

  *Cancellations
  There are no refunds or exchanges on Behind the Scenes Adventure tickets. If a tour is cancelled by the Toronto Zoo due to animal care issues or other safety concerns, a similar tour of another area will be provided.

  *Meeting Location:
  The BTS Meeting location for this adventure is: Top of Indo-Malaya Bridge

  You are not to enter the Zoo or participate in a Wild Encounter at the Toronto Zoo if:

  • You’re ill or experiencing symptoms of COVID-19. These include: fever, cough, shortness of breath, runny nose, sore throat and/or others listed here: https://covid-19.ontario.ca
  • You’ve been exposed to someone who has been diagnosed with or has symptoms of COVID-19
  • Your or someone in your household has traveled internationally in the past 14 days

  You will be asked to follow the Public Health Guidelines on the Toronto Zoo grounds:

  • Practice physical distancing: keep 6ft. between your group and others
  • Wash your hands often for at least 20 seconds

Meeting Location: Front Courtyard-Adventures Sign

Price per Person:

Guest Requirement: Each guest MUST provide and wear a facial covering/mask during their Wild Encounter

Come experience our NEW Goat World exhibit and watch our goats climb to new heights! You will be guided into their habitat to learn more about these adventurous barnyard animals as they enjoy their favourite snacks.

• 
  Fine Print

• *Kid Friendly

  *Guests will be joining a public tour

  *Our encounters are subject to change, based on the animals’ health, safety, and behavioral needs

  *Masks are required for the duration of this tour

  *30 minute walking tour

  *Children under the age of 12 must be accompanied by an adult and will not be permitted on the tour unaccompanied

  *Stroller access limited.

  *Service Animals are prohibited in Behind the Scenes areas. 

  *Accessibility: Standard size, 28” non-motorized wheelchairs can fit at most Behind the Scene locations

  Behind the Scenes Adventures (BTSA) are guided walking tours. Motorized transportation is not available. Parking is not included with BTSA purchases.

  *Weather Conditions
  BTS Adventures are rain or shine unless cancelled by the zoo due to guest safety or animal care issues.

  *Cancellations
  There are no refunds or exchanges on Behind the Scenes Adventure tickets. If a tour is cancelled by the Toronto Zoo due to animal care issues or other safety concerns, a similar tour of another area will be provided.

  *Meeting Location:
  The BTS Meeting location for this adventure is: Front Courtyard-Adventures Sign

  *Please note a giraffe encounter cannot be scheduled after a goat encounter

  You are not to enter the Zoo or participate in a Wild Encounter at the Toronto Zoo if:

  • You’re ill or experiencing symptoms of COVID-19. These include: fever, cough, shortness of breath, runny nose, sore throat and/or others listed here: https://covid-19.ontario.ca
  • You’ve been exposed to someone who has been diagnosed with or has symptoms of COVID-19
  • Your or someone in your household has traveled internationally in the past 14 days

  You will be asked to follow the Public Health Guidelines on the Toronto Zoo grounds:

  • Practice physical distancing: keep 6ft. between your group and others
  • Wash your hands often for at least 20 seconds

Meeting Location: Africa Zoomobile Station

Price per Person:

Guest Requirement: Each guest MUST provide and wear a non-medical mask during their Wild Encounter

Join us on a mini safari of the Savanna as we take you behind the scenes to our white rhino barn! Along the way you will learn about animals such as the spotted hyenas and our African lions. You will have the opportunity to brush our rhinos as you learn how our keepers care for them and how you can help maintain their population in the wild.

• 
  Fine Print

• *Kid Friendly

  *Guests will be joining a public tour

  *Our encounters are subject to change, based on the animals’ health, safety, and behavioral needs

  *Out of an abundance of caution at this time there will be no touching or feeding of animals allowed by our guests

  *30-45-minute walking tour

  *Children under the age of 12 must be accompanied by an adult.

  *Wheelchair and stroller access and limited – BTS includes stairs

  *Service Animals are prohibited in Behind the Scenes areas. 

  *Accessibility: Standard size, 28” non-motorized wheelchairs can fit at most Behind the Scene locations

  *Registration
  Behind the Scenes Adventures (BTSA) are guided walking tours. Motorized transportation is not available. Parking is not included with BTSA purchases.

  *Weather Conditions
  BTS Adventures are rain or shine unless cancelled by the zoo due to guest safety or animal care issues.

  *Cancellations
  There are no refunds or exchanges on Behind the Scenes Adventure tickets. If a tour is cancelled by the Toronto Zoo due to animal care issues or other safety concerns, a similar tour of another area will be provided.

  *Meeting Location:

  The BTS Meeting location for this adventure is: Africa Zoomobile Station

  You are not to enter the Zoo or participate in a Wild Encounter at the Toronto Zoo if:

  • You’re ill or experiencing symptoms of COVID-19. These include: fever, cough, shortness of breath, runny nose, sore throat and/or others listed here: https://covid-19.ontario.ca
  • You’ve been exposed to someone who has been diagnosed with or has symptoms of COVID-19
  • Your or someone in your household has traveled internationally in the past 14 days

  You will be asked to follow the Public Health Guidelines on the Toronto Zoo grounds:

  • Practice physical distancing: keep 6ft. between your group and others
  • Wash your hands often for at least 20 seconds

Meeting Location: Entrance to Indian Rhino Pavilion

Price per Person:

Guest Requirement: Each guest MUST provide and wear a non-medical mask during their Wild Encounter

Join us we guide you through our Malayan Woods Pavilion. This area of the zoo has been closed and will only be opened for our special Wild Encounters guests. You will watch as our giant gourami gets fed, learn about the birds that call this pavilion home, and finally watch one of our clouded leopards receive some fun enrichment.

• 
  Fine Print

• *Kid Friendly

  *Guests will be joining a public tour

  *Our encounters are subject to change, based on the animals’ health, safety, and behavioral needs

  *Out of an abundance of caution at this time there will be no touching or feeding of animals allowed by our guests

  *35-45-minute walking tour

  *Children under the age of 12 must be accompanied by an adult and will not be permitted on the tour unaccompanied

  *Stroller access limited.

  *Service Animals are prohibited in Behind the Scenes areas. 

  *Accessibility: Standard size, 28” non-motorized wheelchairs can fit at most Behind the Scene locations

  *Registration
  Behind the Scenes Adventures (BTSA) are guided walking tours. Motorized transportation is not available. Parking is not included with BTSA purchases.

  *Weather Conditions
  BTS Adventures are rain or shine unless cancelled by the zoo due to guest safety or animal care issues.

  *Cancellations
  There are no refunds or exchanges on Behind the Scenes Adventure tickets. If a tour is cancelled by the Toronto Zoo due to animal care issues or other safety concerns, a similar tour of another area will be provided.

  *Meeting Location:
  The BTS Meeting location for this adventure is: Entrance to Indian Rhino Pavilion

  You are not to enter the Zoo or participate in a Wild Encounter at the Toronto Zoo if:

  • You’re ill or experiencing symptoms of COVID-19. These include: fever, cough, shortness of breath, runny nose, sore throat and/or others listed here: https://covid-19.ontario.ca
  • You’ve been exposed to someone who has been diagnosed with or has symptoms of COVID-19
  • Your or someone in your household has traveled internationally in the past 14 days

  You will be asked to follow the Public Health Guidelines on the Toronto Zoo grounds:

  • Practice physical distancing: keep 6ft. between your group and others
  • Wash your hands often for at least 20 seconds

Meeting Location: Top of Indo-Malaya Bridge

Price per Person:

Guest Requirement: Each guest MUST provide and wear a medical mask during their Wild Encounter

Join us as we guide you through our lush African Rainforest Pavilion. You will be taken behind our ring-tailed lemur habitat where our lemurs, Aldabra tortoises, and African crowned crane live, feed our Malawi cichlids and enrich our pygmy hippos as you explore some of our behind-the-scenes areas and learn more about how our keepers care for these animals on a daily basis. Please note: There will be no BTS access at Gorillas.

• 
  Fine Print

• *Kid Friendly

  *Guests will be joining a public tour

  *Our encounters are subject to change, based on the animals’ health, safety, and behavioral needs

  *Out of an abundance of caution at this time there will be no touching or feeding of animals allowed by our guests

  *45-60-minute walking tour

  *Children under the age of 12 must be accompanied by an adult.

  *Stroller access limited.

  *Service Animals are prohibited in Behind the Scenes areas. 

  *Accessibility: Standard size, 28” non-motorized wheelchairs can fit at most Behind the Scene locations

  *Registration
  Behind the Scenes Adventures (BTSA) are guided walking tours. Motorized transportation is not available. Parking is not included with BTSA purchases.

  *Weather Conditions
  BTS Adventures are rain or shine unless cancelled by the zoo due to guest safety or animal care issues.

  *Cancellations
  There are no refunds or exchanges on Behind the Scenes Adventure tickets. If a tour is cancelled by the Toronto Zoo due to animal care issues or other safety concerns, a similar tour of another area will be provided.

  *Meeting Location:
  The BTS Meeting location for this adventure is: Top of Indo-Malaya Bridge

  You are not to enter the Zoo or participate in a Wild Encounter at the Toronto Zoo if:

  • You’re ill or experiencing symptoms of COVID-19. These include: fever, cough, shortness of breath, runny nose, sore throat and/or others listed here: https://covid-19.ontario.ca
  • You’ve been exposed to someone who has been diagnosed with or has symptoms of COVID-19
  • Your or someone in your household has traveled internationally in the past 14 days

  You will be asked to follow the Public Health Guidelines on the Toronto Zoo grounds:

  • Practice physical distancing: keep 6ft. between your group and others
  • Wash your hands often for at least 20 seconds

Meeting Location: Entrance to Eurasia - Eurasia Arch

Price per Person:

Guest Requirement: Each guest MUST provide and wear a mask during their Wild Encounter

Join us as we take you on an up close adventure to meet our kangaroo mob, as well as our Bennett’s Wallabies. You will have exclusive access into our Kangaroo Walkthrough habitat where you will be able to experience our mob up close and watch them eat their favourite snack!* Learn what it takes to care for one of Australia’s most iconic marsupials.

• 
  Fine Print

• *Kid Friendly

  *Guests will be joining a public tour

  *Our encounters are subject to change, based on the animals’ health, safety, and behavioral needs

  *Out of an abundance of caution at this time there will be no touching or feeding of animals allowed by our guests

  *35-45-minute walking tour

  *Children under the age of 12 must be accompanied by an adult and will not be permitted on the tour unaccompanied

  *Stroller access limited.

  *Service Animals are prohibited in Behind the Scenes areas. 

  *Accessibility: Standard size, 28” non-motorized wheelchairs can fit at most Behind the Scene locations

  *Registration
  Behind the Scenes Adventures (BTSA) are guided walking tours. Motorized transportation is not available. Parking is not included with BTSA purchases.

  *Weather Conditions
  BTS Adventures are rain or shine unless cancelled by the zoo due to guest safety or animal care issues.

  *Cancellations
  There are no refunds or exchanges on Behind the Scenes Adventure tickets. If a tour is cancelled by the Toronto Zoo due to animal care issues or other safety concerns, a similar tour of another area will be provided.

  *Meeting Location:
  The BTS Meeting location for this adventure is: Entrance to Eurasia-Eurasia Arch

  You are not to enter the Zoo or participate in a Wild Encounter at the Toronto Zoo if:

  • You’re ill or experiencing symptoms of COVID-19. These include: fever, cough, shortness of breath, runny nose, sore throat and/or others listed here: https://covid-19.ontario.ca
  • You’ve been exposed to someone who has been diagnosed with or has symptoms of COVID-19
  • Your or someone in your household has traveled internationally in the past 14 days

  You will be asked to follow the Public Health Guidelines on the Toronto Zoo grounds:

  • Practice physical distancing: keep 6ft. between your group and others
  • Wash your hands often for at least 20 seconds

Meeting Location: Discovery Zone Courtyard

Price per Person:

Guest Requirement: Each guest MUST provide and wear a facial covering/mask during their Wild Encounter

Welcome to the Wonderful World of Reptiles! Slither behind the sssssscenes to meet some of our sssssscaly friends in this exclusive Wild Encounters area. Learn all about the different reptiles and the roles they play within the Outreach and Discovery department here at the Toronto Zoo!

• 
  Fine Print

• *Kid Friendly

  *Guests will be joining a public tour

  *Our encounters are subject to change, based on the animals’ health, safety, and behavioral needs

  *Out of an abundance of caution at this time there will be no touching or feeding of animals allowed by our guests

  *90-120-minute walking tour

  *Children under the age of 12 must be accompanied by an adult and will not be permitted on the tour unaccompanied

  *Stroller access limited.

  *Service Animals are prohibited in Behind the Scenes areas. 

  *Accessibility: Standard size, 28” non-motorized wheelchairs can fit at most Behind the Scene locations

  *Registration
  Behind the Scenes Adventures (BTSA) are guided walking tours. Motorized transportation is not available. Parking is not included with BTSA purchases.

  *Weather Conditions
  BTS Adventures are rain or shine unless cancelled by the zoo due to guest safety or animal care issues.

  *Cancellations
  There are no refunds or exchanges on Behind the Scenes Adventure tickets. If a tour is cancelled by the Toronto Zoo due to animal care issues or other safety concerns, a similar tour of another area will be provided.

  *Meeting Location:
  The BTS Meeting location for this adventure is: Discovery Zone Courtyard

  You are not to enter the Zoo or participate in a Wild Encounter at the Toronto Zoo if:

  • You’re ill or experiencing symptoms of COVID-19. These include: fever, cough, shortness of breath, runny nose, sore throat and/or others listed here: https://covid-19.ontario.ca
  • You’ve been exposed to someone who has been diagnosed with or has symptoms of COVID-19
  • Your or someone in your household has traveled internationally in the past 14 days

  You will be asked to follow the Public Health Guidelines on the Toronto Zoo grounds:

  • Practice physical distancing: keep 6ft. between your group and others
  • Wash your hands often for at least 20 seconds

Meeting Location: Entrance to Eurasia- Eurasia Arch

Price per Person:

Guest Requirement: Each guest MUST provide and wear a facial covering/mask during their Wild Encounter

Join us as we take you on an up close adventure through our Australasia Pavilion. Meet our MacLeay’s spectre, go BTS visit our kangaroo mob and a special BTS area to feed our Great Barrier Reef fish. Explore the Australasia Pavilion and learn what it takes to care for one of Australia’s most iconic marsupials as well as other species that live “down under”.

• 
  Fine Print

• *Kid Friendly

  *Guests will be joining a public tour

  *Our encounters are subject to change, based on the animals’ health, safety, and behavioral needs

  *Out of an abundance of caution at this time there will be no touching or feeding of animals allowed by our guests

  *45-60-minute walking tour

  *Children under the age of 12 must be accompanied by an adult and will not be permitted on the tour unaccompanied

  *Wheelchair and stroller access and limited – BTS includes stairs

  *Service Animals are prohibited in Behind the Scenes areas. 

  *Accessibility: Standard size, 28” non-motorized wheelchairs can fit at most Behind the Scene locations

  *Registration
  Behind the Scenes Adventures (BTSA) are guided walking tours. Motorized transportation is not available. Parking is not included with BTSA purchases.

  *Weather Conditions
  BTS Adventures are rain or shine unless cancelled by the zoo due to guest safety or animal care issues.

  *Cancellations
  There are no refunds or exchanges on Behind the Scenes Adventure tickets. If a tour is cancelled by the Toronto Zoo due to animal care issues or other safety concerns, a similar tour of another area will be provided.

  *Meeting Location:
  The BTS Meeting location for this adventure is: Entrance to Eurasia- Eurasia Arch

  You are not to enter the Zoo or participate in a Wild Encounter at the Toronto Zoo if:

  • You’re ill or experiencing symptoms of COVID-19. These include: fever, cough, shortness of breath, runny nose, sore throat and/or others listed here: https://covid-19.ontario.ca
  • You’ve been exposed to someone who has been diagnosed with or has symptoms of COVID-19
  • Your or someone in your household has traveled internationally in the past 14 days

  You will be asked to follow the Public Health Guidelines on the Toronto Zoo grounds:

  • Practice physical distancing: keep 6ft. between your group and others
  • Wash your hands often for at least 20 seconds