Wild Encounters

Please note that during this time, each guest MUST provide and wear their own face covering for all Wild Encounters


Santa & Caribou Meet and Greet

Visit with Santa AND our Caribou herd during this festive and Arctic adventure.
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Santa & Caribou Meet and Greet

Meeting Location: Tundra Trek Sign – Near Tundra Air Ride Entrance and Caribou Café Restaurant

Price per Person:
Adults Age 13-64 $79.72
Senior Age 65+ $74.87
Children Age 3-12 $71.02
Members $57.52
*Does not include parking
Time of Encounter: 2:00pm (Friday, Saturday and Sunday)
Guests per session: MAX: 6 Guests Per Encounter

Guest Requirement: Each guest MUST provide and wear a medical mask during their Wild Encounter

Visit with Santa AND our Caribou herd during this festive and Arctic adventure. On this encounter you will get as up close and personal to the real-life “Rudolph” as it gets. The adventure begins with a guided tour through our Tundra Trek to learn all about the unique Arctic wildlife that inhabit this Zoo region. Then, finish off your tour by visiting our caribou herd in a private area, also known as “Santa’s outdoor Cottage”, beside the caribou paddock where the big guy himself will come out and greet his guests!

  • Fine Print
  • *Kid Friendly

    *Guests will be joining a public tour

    *Our encounters are subject to change, based on the animals’ health, safety, and behavioral needs

    *Out of an abundance of caution at this time there will be no touching or feeding of animals allowed by our guests

    *35-40-minute walking tour *Please allow for extra time as the Zoo navigates a one-way walking path during the COVID19 pandemic.

    *Children under the age of 12 must be accompanied by an adult.

    *Stroller access limited.

    *Service Animals are prohibited in Behind the Scenes areas. 

    *Accessibility: Standard size, 28” non-motorized wheelchairs can fit at most Behind the Scene locations

    *Registration
    Behind the Scenes Adventures (BTSA) are guided walking tours. Motorized transportation is not available. Parking is not included with BTSA purchases.

    *Weather Conditions
    BTS Adventures are rain or shine unless cancelled by the zoo due to guest safety or animal care issues.

    *Cancellations
    There are no refunds or exchanges on Behind the Scenes Adventure tickets. If a tour is cancelled by the Toronto Zoo due to animal care issues or other safety concerns, a similar tour of another area will be provided.

    *Meeting Location:
    The BTS Meeting location for this adventure is: Tundra Trek Sign – Near Tundra Air Ride Entrance and Caribou Café Restaurant

    You are not to enter the Zoo or participate in a Wild Encounter at the Toronto Zoo if:

    • You’re ill or experiencing symptoms of COVID-19. These include: fever, cough, shortness of breath, runny nose, sore throat and/or others listed here: https://covid-19.ontario.ca
    • You’ve been exposed to someone who has been diagnosed with or has symptoms of COVID-19
    • Your or someone in your household has traveled internationally in the past 14 days

    You will be asked to follow the Public Health Guidelines on the Toronto Zoo grounds:

    • Practice physical distancing: keep 6ft. between your group and others
    • Wash your hands often for at least 20 seconds

BOOK NOW!

African Rainforest Pavilion

Join us as we guide you through our lush African Rainforest Pavilion.
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African Rainforest Pavilion

Meeting Location: Top of Indo-Malaya Bridge

Price per Person:
Adults Age 13-64 $62.02
Senior Age 65+ $57.17
Children Age 3-12 $53.32
Members $39.82
All prices subject to HST. Price includes admission to the Zoo on the date of your encounter.

Guest Requirement: Each guest MUST provide and wear a medical mask during their Wild Encounter

Join us as we guide you through our lush African Rainforest Pavilion. You will be taken behind our ring-tailed lemur habitat, home to our lemurs, Aldabra tortoises, and African crowned crane, to watch as our lemurs get some fun enrichment. Next stop is our meerkats, watch them forage for their breakfast as your Wild Encounter guide provides some foraging enrichment. The final stop is Darwin’s dream pond, home to our Malawi cichlids. You will get a special behind the scenes look at this incredible tank and watch from above as your guide tosses them some treats. Learn more about how our keepers care for these animals on a daily basis while you explore this warm, tropical pavilion. Please note: There will be no BTS access at Gorillas.

  • Fine Print
  • *Kid Friendly

    *Guests will be joining a public tour

    *Our encounters are subject to change, based on the animals’ health, safety, and behavioral needs

    *Out of an abundance of caution at this time there will be no touching or feeding of animals allowed by our guests

    *45-60-minute walking tour *Please allow for extra time as the Zoo navigates a one-way walking path during the COVID19 pandemic.

    *Children under the age of 12 must be accompanied by an adult.

    *Stroller access limited.

    *Service Animals are prohibited in Behind the Scenes areas. 

    *Accessibility: Standard size, 28” non-motorized wheelchairs can fit at most Behind the Scene locations

    *Registration
    Behind the Scenes Adventures (BTSA) are guided walking tours. Motorized transportation is not available. Parking is not included with BTSA purchases.

    *Weather Conditions
    BTS Adventures are rain or shine unless cancelled by the zoo due to guest safety or animal care issues.

    *Cancellations
    There are no refunds or exchanges on Behind the Scenes Adventure tickets. If a tour is cancelled by the Toronto Zoo due to animal care issues or other safety concerns, a similar tour of another area will be provided.

    *Meeting Location:
    The BTS Meeting location for this adventure is: Top of Indo-Malaya Bridge

    You are not to enter the Zoo or participate in a Wild Encounter at the Toronto Zoo if:

    • You’re ill or experiencing symptoms of COVID-19. These include: fever, cough, shortness of breath, runny nose, sore throat and/or others listed here: https://covid-19.ontario.ca
    • You’ve been exposed to someone who has been diagnosed with or has symptoms of COVID-19
    • Your or someone in your household has traveled internationally in the past 14 days

    You will be asked to follow the Public Health Guidelines on the Toronto Zoo grounds:

    • Practice physical distancing: keep 6ft. between your group and others
    • Wash your hands often for at least 20 seconds

BOOK NOW!

Bactrian Camels

One hump or two? Go behind the scenes and learn about one of the world’s most critically endangered large mammals.
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Bactrian Camels

Meeting Location: Entrance to Eurasia - Eurasia Arch

Price per Person:
Adults Age 13-64 $62.02
Senior Age 65+ $57.17
Children Age 3-12 $53.32
Members $39.82
All prices subject to HST. Price includes admission to the Zoo on the date of your encounter.

Guest Requirement: Each guest MUST provide and wear a non-medical mask during their Wild Encounter

One hump or two? Go behind the scenes and learn about one of the world’s most critically endangered large mammals. You will have the opportunity to get up close to our caravan of camels, including our newest addition, Zuri and learn more about how our keepers care for these animals on a daily basis.

  • Fine Print
  • *Kid Friendly

    *Guests will be joining a public tour

    *Our encounters are subject to change, based on the animals’ health, safety, and behavioral needs

    *Out of an abundance of caution at this time there will be no touching or feeding of animals allowed by our guests

    *35-45-minute walking tour *Please allow for extra time as the Zoo navigates a one-way walking path during the COVID19 pandemic.

    *Children under the age of 12 must be accompanied by an adult.

    *Stroller access limited.

    *Service Animals are prohibited in Behind the Scenes areas. 

    *Accessibility: Standard size, 28” non-motorized wheelchairs can fit at most Behind the Scene locations

    *Registration
    Behind the Scenes Adventures (BTSA) are guided walking tours. Motorized transportation is not available. Parking is not included with BTSA purchases.

    *Weather Conditions
    BTS Adventures are rain or shine unless cancelled by the zoo due to guest safety or animal care issues.

    *Cancellations
    There are no refunds or exchanges on Behind the Scenes Adventure tickets. If a tour is cancelled by the Toronto Zoo due to animal care issues or other safety concerns, a similar tour of another area will be provided.

    *Meeting Location:
    The BTS Meeting location for this adventure is:Entrance to Eurasia- Eurasia Arch

    You are not to enter the Zoo or participate in a Wild Encounter at the Toronto Zoo if:

    • You’re ill or experiencing symptoms of COVID-19. These include: fever, cough, shortness of breath, runny nose, sore throat and/or others listed here: https://covid-19.ontario.ca
    • You’ve been exposed to someone who has been diagnosed with or has symptoms of COVID-19
    • Your or someone in your household has traveled internationally in the past 14 days

    You will be asked to follow the Public Health Guidelines on the Toronto Zoo grounds:

    • Practice physical distancing: keep 6ft. between your group and others
    • Wash your hands often for at least 20 seconds

BOOK NOW!

Malayan Woods

Join us as we guide you through our Malayan Woods Pavilion.
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Malayan Woods

Meeting Location: Entrance to Indian Rhino Pavilion

Price per Person:
Adults Age 13-64 $79.72
Senior Age 65+ $74.87
Children Age 3-12 $71.02
Members $57.52
All prices subject to HST. Price includes admission to the Zoo on the date of your encounter.

Guest Requirement: Each guest MUST provide and wear a non-medical mask during their Wild Encounter

Join us we guide you through our Malayan Woods Pavilion. This area of the zoo has been closed since March and will only be opened for our special Wild Encounters guests. You will meet our marsh turtles, watch as our giant gourami gets fed, learn about the birds that call this pavilion home, and finally watch one of our clouded leopards receive some fun enrichment.

  • Fine Print
  • *Kid Friendly

    *Guests will be joining a public tour

    *Our encounters are subject to change, based on the animals’ health, safety, and behavioral needs

    *Out of an abundance of caution at this time there will be no touching or feeding of animals allowed by our guests

    *35-45-minute walking tour *Please allow for extra time as the Zoo navigates a one-way walking path during the COVID19 pandemic.

    *Children under the age of 12 must be accompanied by an adult.

    *Stroller access limited.

    *Service Animals are prohibited in Behind the Scenes areas. 

    *Accessibility: Standard size, 28” non-motorized wheelchairs can fit at most Behind the Scene locations

    *Registration
    Behind the Scenes Adventures (BTSA) are guided walking tours. Motorized transportation is not available. Parking is not included with BTSA purchases.

    *Weather Conditions
    BTS Adventures are rain or shine unless cancelled by the zoo due to guest safety or animal care issues.

    *Cancellations
    There are no refunds or exchanges on Behind the Scenes Adventure tickets. If a tour is cancelled by the Toronto Zoo due to animal care issues or other safety concerns, a similar tour of another area will be provided.

    *Meeting Location:
    The BTS Meeting location for this adventure is: Entrance to Indian Rhino Pavilion

    You are not to enter the Zoo or participate in a Wild Encounter at the Toronto Zoo if:

    • You’re ill or experiencing symptoms of COVID-19. These include: fever, cough, shortness of breath, runny nose, sore throat and/or others listed here: https://covid-19.ontario.ca
    • You’ve been exposed to someone who has been diagnosed with or has symptoms of COVID-19
    • Your or someone in your household has traveled internationally in the past 14 days

    You will be asked to follow the Public Health Guidelines on the Toronto Zoo grounds:

    • Practice physical distancing: keep 6ft. between your group and others
    • Wash your hands often for at least 20 seconds

BOOK NOW!

Masai Giraffe

Join us as we take you on an up close adventure to see the world’s tallest land mammal and meet the newest member of our zoo family!
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Masai Giraffe

Meeting Location: Top of Indo-Malaya Bridge

Price per Person:
Adults Age 13-64 $79.72
Senior Age 65+ $74.87
Children Age 3-12 $71.02
Members $57.52
All prices subject to HST. Price includes admission to the Zoo on the date of your encounter.

Guest Requirement: Each guest MUST provide and wear a non-medical mask during their Wild Encounter

Join us as we take you on an up close adventure to see the world’s tallest land mammal and meet the newest member of our zoo family! You will be taken behind the scenes of our giraffe habitat and learn what it takes to care for this iconic African species.

  • Fine Print
  • *Kid Friendly

    *Guests will be joining a public tour

    *Our encounters are subject to change, based on the animals’ health, safety, and behavioral needs

    *Out of an abundance of caution at this time there will be no touching or feeding of animals allowed by our guests

    *30-minute walking tour *Please allow for extra time as the Zoo navigates a one-way walking path during the COVID19 pandemic.

    *Children under the age of 12 must be accompanied by an adult.

    *Stroller access limited.

    *Service Animals are prohibited in Behind the Scenes areas. 

    *Accessibility: Standard size, 28” non-motorized wheelchairs can fit at most Behind the Scene locations

    *Registration
    Behind the Scenes Adventures (BTSA) are guided walking tours. Motorized transportation is not available. Parking is not included with BTSA purchases.

    *Weather Conditions
    BTS Adventures are rain or shine unless cancelled by the zoo due to guest safety or animal care issues.

    *Cancellations
    There are no refunds or exchanges on Behind the Scenes Adventure tickets. If a tour is cancelled by the Toronto Zoo due to animal care issues or other safety concerns, a similar tour of another area will be provided.

    *Meeting Location:
    The BTS Meeting location for this adventure is: Top of Indo-Malaya Bridge

    You are not to enter the Zoo or participate in a Wild Encounter at the Toronto Zoo if:

    • You’re ill or experiencing symptoms of COVID-19. These include: fever, cough, shortness of breath, runny nose, sore throat and/or others listed here: https://covid-19.ontario.ca
    • You’ve been exposed to someone who has been diagnosed with or has symptoms of COVID-19
    • Your or someone in your household has traveled internationally in the past 14 days

    You will be asked to follow the Public Health Guidelines on the Toronto Zoo grounds:

    • Practice physical distancing: keep 6ft. between your group and others
    • Wash your hands often for at least 20 seconds

BOOK NOW!

Western Grey Kangaroo

Join us as we take you on an up close adventure to meet our kangaroo mob, as well as our Swamp and Bennett’s Wallabies.
READ MORE
Western Grey Kangaroo

Meeting Location: Entrance to Eurasia - Eurasia Arch

Price per Person:
Adults Age 13-64 $62.02
Senior Age 65+ $57.17
Children Age 3-12 $53.32
Members $39.82
All prices subject to HST. Price includes admission to the Zoo on the date of your encounter.

Guest Requirement: Each guest MUST provide and wear a non-medical mask during their Wild Encounter

Join us as we take you on an up close adventure to meet our kangaroo mob, as well as our Swamp and Bennett’s Wallabies. You will have exclusive access into our Kangaroo Walkthrough habitat where you will be able to experience our mob up close and watch them eat their favourite snack!* Learn what it takes to care for one of Australia’s most iconic marsupials.

  • Fine Print
  • *Kid Friendly

    *Guests will be joining a public tour

    *Our encounters are subject to change, based on the animals’ health, safety, and behavioral needs

    *Out of an abundance of caution at this time there will be no touching or feeding of animals allowed by our guests

    *35-45-minute walking tour *Please allow for extra time as the Zoo navigates a one-way walking path during the COVID19 pandemic.

    *Children under the age of 12 must be accompanied by an adult.

    *Stroller access limited.

    *Service Animals are prohibited in Behind the Scenes areas. 

    *Accessibility: Standard size, 28” non-motorized wheelchairs can fit at most Behind the Scene locations

    *Registration
    Behind the Scenes Adventures (BTSA) are guided walking tours. Motorized transportation is not available. Parking is not included with BTSA purchases.

    *Weather Conditions
    BTS Adventures are rain or shine unless cancelled by the zoo due to guest safety or animal care issues.

    *Cancellations
    There are no refunds or exchanges on Behind the Scenes Adventure tickets. If a tour is cancelled by the Toronto Zoo due to animal care issues or other safety concerns, a similar tour of another area will be provided.

    *Meeting Location:

    Entrance to Eurasia- Eurasia Arch

    You are not to enter the Zoo or participate in a Wild Encounter at the Toronto Zoo if:

    • You’re ill or experiencing symptoms of COVID-19. These include: fever, cough, shortness of breath, runny nose, sore throat and/or others listed here: https://covid-19.ontario.ca
    • You’ve been exposed to someone who has been diagnosed with or has symptoms of COVID-19
    • Your or someone in your household has traveled internationally in the past 14 days

    You will be asked to follow the Public Health Guidelines on the Toronto Zoo grounds:

    • Practice physical distancing: keep 6ft. between your group and others
    • Wash your hands often for at least 20 seconds

BOOK NOW!
White RHINO

WHITE RHINO

Experience an African safari without leaving the City on this trek behind the scenes of our African white rhino barn.
READ MORE
White Rhino

Meeting Location: Top of Indo-Malaya Bridge

Price per Person:
Adults Age 13-64 $79.72
Senior Age 65+ $74.87
Children Age 3-12 $71.02
Members $57.52
All prices subject to HST. Price includes admission to the Zoo on the date of your encounter.

Guest Requirement: Each guest MUST provide and wear a non-medical mask during their Wild Encounter

Experience an African safari without leaving the City on this trek behind the scenes of our African white rhino barn. You will be guided through the Savanna to an exclusive behind-the-scenes area to learn about how our keepers care for these animals and learn more about how you can help maintain their population in the wild.

  • Fine Print
  • *Kid Friendly

    *Guests will be joining a public tour

    *Our encounters are subject to change, based on the animals’ health, safety, and behavioral needs

    *Out of an abundance of caution at this time there will be no touching or feeding of animals allowed by our guests

    *45-60-minute walking tour *Please allow for extra time as the Zoo navigates a one-way walking path during the COVID19 pandemic.

    *Children under the age of 12 must be accompanied by an adult.

    *Stroller access limited.

    *Service Animals are prohibited in Behind the Scenes areas. 

    *Accessibility: Standard size, 28” non-motorized wheelchairs can fit at most Behind the Scene locations

    *Registration
    Behind the Scenes Adventures (BTSA) are guided walking tours. Motorized transportation is not available. Parking is not included with BTSA purchases.

    *Weather Conditions
    BTS Adventures are rain or shine unless cancelled by the zoo due to guest safety or animal care issues.

    *Cancellations
    There are no refunds or exchanges on Behind the Scenes Adventure tickets. If a tour is cancelled by the Toronto Zoo due to animal care issues or other safety concerns, a similar tour of another area will be provided.

    *Meeting Location:

    The BTS Meeting location for this adventure is: Top of Indo-Malaya Bridge

    You are not to enter the Zoo or participate in a Wild Encounter at the Toronto Zoo if:

    • You’re ill or experiencing symptoms of COVID-19. These include: fever, cough, shortness of breath, runny nose, sore throat and/or others listed here: https://covid-19.ontario.ca
    • You’ve been exposed to someone who has been diagnosed with or has symptoms of COVID-19
    • Your or someone in your household has traveled internationally in the past 14 days

    You will be asked to follow the Public Health Guidelines on the Toronto Zoo grounds:

    • Practice physical distancing: keep 6ft. between your group and others
    • Wash your hands often for at least 20 seconds

BOOK NOW!


Please contact us at wildencounters@torontozoo.ca for more information.