ANIMAL WELFARE WELLIE:
COMMUNITY CHOICE AWARD
NOMINEE

Breakthrough for Natural Behaviours

From 2024–2025, a major goal for your Toronto Zoo was to improve and enable the grass-habitat pool to operate year-round. Historically, this pool had to be drained each winter due to design limitations, preventing the bears from engaging in key seasonal behaviours.

This project took months of coordinated planning, water-testing, and close observation of bear behaviour. The Life Support System (LSS) team replaced the entire life-support system, installing new pumps, a large heater, UV sterilization, upgraded filtration, and improved HVAC to prevent freeze-ups. Working with Wildlife Care, they created a setup that keeps river outflow running while still allowing natural ice to form on the pool, achieving the balance needed for both animal well-being and mechanical safety.

This collaboration improved the Polar bears’ winter environment and highlighted the value of long-term infrastructure investment, especially in a year when the main pool was offline for its own LSS replacement. It shows how coordinated work between Wildlife Care, LSS, Maintenance, and Utilities directly supports animal well-being and natural, species-appropriate behaviour.

The project’s success was evident as the bears used the icy pool exactly as intended - breaking through ice, engaging in cooperative play, and practicing still-hunting behaviours. Even our geriatric bears, Aurora and Nikita, participated actively. At times, one bear created a seal-style breathing hole while another “still-hunted” from the ice above, underscoring the importance of arctic sea ice to polar bears and the potential impacts of climate change on this keystone species.


Please note all events subject to change without notice.