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Buy tickets ONLY on our official website, torontozoo.com. We do not authorize sales through unofficial third-party vendors. Be cautious of fake or misleading websites offering unauthorized discounts—tickets purchased through them will not be honoured.
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Wild Encounter
Capybara

Capybara
Experience the Capybara Wild Encounter! Step inside the Mayan Temple and enter Tootsie's habitat, where you'll have the unique opportunity for her to approach your group. You may even get the chance to feed her while learning about her personality, care, and and gain insights into our capybaras. This exclusive, up-close encounter is sure to be unforgettable!
Yearly Availability: July-October
Capacity: 4
Experience Length: 30 minutes
Meeting Location: Mayan Temple - Capybara Waterfall Habitat
Directions: The meeting location is approximately a 15-minute walk from the Front Entrance Gates. After entering the zoo, turn right and proceed past the Zootique and Goat World into the Core Woods. Head towards the Tundra Trek, passing the Caribou Cafe and whale bones. Take a left at the BeaverTails store towards our polar bears. Continue past the polar bear habitat and through the Tundra Trek until you reach the caribou habitat. Follow the pathway to the left of the caribou habitat to arrive at the Mayan Temple.
Age Restrictions: Children under the age of 12 years are not permitted on this encounter
Rules and Policies
Tickets do not include Zoo admission: Zoo admission must be purchased separately.
Guest Requirement: Guests are required to wear a staff-provided medical mask while walking through the Mayan Temple prior to their Wild Encounter. Masks are not required during the encounter itself.
Interaction: This encounter involves the opportunity to feed one of our capybaras. It is up to the animals to choose to participate, and we cannot guarantee the duration of time the animals will spend engaging with us. Staff also have the ability to deny feeding, or change the encounter based on the animals’ health, safety, and behavioural needs.
Drugs & Alcohol: Impairment due to alcohol or drugs is not permitted before or during your Wild Encounter. Anyone who is drinking or appears to be even slightly intoxicated before the Wild Encounter will be denied participation. Refunds or alternate dates will not be given.
Reschedule/Cancellation: The Wild Encounters team requires at least 48-hour notice prior to the encounter date to process any refunds or rescheduling. If you do not show up to your encounter on the allotted date and timeslot, your tickets will be forfeited, and refunds are not permitted. Please carefully select the date and time of your encounter and ensure that you have selected the correct day and time prior to completing your purchase.
Strollers/Personal Items: There are stroller restrictions for this habitat, and it may be left unattended at times when the tour is inside behind-the-scenes areas.
Accessibility: Wheelchair inaccessible. Individuals with a disability and require the assistance of a support person, should email us to discuss before making reservations so we can provide the appropriate support needed to ensure the best Wild Encounter experience. However, at this time, we are unable to accommodate service animals in behind-the-scenes areas.
Fees: A processing fee of $1.00 per ticket will be applied at checkout.
Please contact us at wildencounters@torontozoo.ca or call us at 289-200-4362 for more information.
Please meet in front of the Mayan Temple - Capybara Waterfall Habitat 10 minutes prior to your scheduled time.