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Buy tickets ONLY on our official website, torontozoo.com. We do not authorize sales through unofficial third-party vendors. Be cautious of fake or misleading websites offering unauthorized discounts—tickets purchased through them will not be honoured.
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Wild Encounter - Grizzly Bear

 

Grizzly Bear

Step into the world of Shintay, the Toronto Zoo's resident grizzly bear! Watch in awe as she indulges in a feeding session, showcasing her strength and natural behaviors up close. Learn about Shintay's captivating personality and the specialized care she receives, leaving with a deeper appreciation for grizzly bears and wildlife conservation efforts.

Yearly Availability: May-October

Capacity: 8

Experience Length: 30-45 minutes

Meeting Location: Top of the Canadian Domain Hill

Directions: The meeting location is approximately a 30-minute walk from the Front Entrance Gates. Upon entering the zoo, turn right and proceed past Goat World into the Core Woods. When you see the Caribou Café and the airplane, take the path to the left towards Africa and the Americas. Follow the boardwalk on your left up to Africa, and at the top, take the path to your right towards the African Savanna. Continue straight past the African Penguins, and when you see the Spotted Hyena habitat, veer right towards the African Zoomobile Station. Pass the station and follow the path towards the Canadian Domain. At the top of the hill, you will see a sign indicating which animals are on display and the meeting location for the wild encounter. If you see the raccoons you have gone too far!

Age Restrictions Children under the age of 2 are not permitted on this encounter

Age Recommendations: Suitable for ages 12+

 

Rules and Policies

Tickets do not include Zoo admission: Zoo admission must be purchased separately

Interaction: There is no direct interaction with the grizzly bear in this Wild Encounter. It is up to the animals to choose to participate and we cannot guarantee the duration of time the animals will spend engaging with us. The encounter may be subject to change based on the animals’ health, safety, and behavioural needs.

Drugs & Alcohol: Impairment due to alcohol or drugs is not permitted before or during your Wild Encounter. Anyone who is drinking or appears to be even slightly intoxicated before the Wild Encounter will be denied participation. Refunds or alternate dates will not be given.

Adult Supervision: Children under the age of 12 years must be accompanied by a paying adult (at least 18 years of age)

Children 2 & Under: To maintain guest capacity limits, tickets (free of charge) are mandatory for all children 2 & under. 

Reschedule/Cancellation: The Wild Encounters team requires at least 48-hour notice prior to the encounter date to process any refunds or rescheduling. If you do not show up to your encounter on the allotted date and time-slot, your tickets will be forfeited and refunds are not permitted. Please carefully select the date and time of your encounter and ensure that you have selected the correct day and time prior to completing your purchase.

Strollers/Personal Items: There are stroller restrictions at some exhibits and it may be left unattended at times when the tour is inside behind-the-scenes areas.

Accessibility: Wheelchair accessible. Please note that this encounter involves going down the Canadian Domain which involves a steep incline. Individuals with a disability and require the assistance of a support person, should email us to discuss before making reservations so we can provide the appropriate support needed to ensure the best Wild Encounter experience. However, at this time, we are unable to accommodate service animals in behind-the-scenes areas. 

Fees: A processing fee of $1.00 per ticket will be applied at checkout.

 

Please contact us at wildencounters@torontozoo.ca or call us at 289-200-4362 for more information.

Please meet in front of the Top of the Canadian Domain Hill 10 minutes prior to your scheduled time.