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ZOO CAMP

Zoo Camp Handbook

HOW TO REGISTER

Registration takes place online only and is on a first come, first served basis.

CONFIRMATION EMAILS

A confirmation email will be sent to you upon successful completion of the online registration process to confirm that your child(ren) has been registered for camp.

Prior to the start of your camp week you will also receive a reminder confirmation email that will list the Group Number your child has been placed in (e.g. Explorers 1, 2, or 3).

Please ensure that the email address you provide during the online registration process is correct and your email filters will accept emails from [email protected]

If you have any questions about your registration/confirmation email please email us at [email protected]

GROUP/FRIEND REQUESTS

Requests for campers to be placed with friends may be accommodated, provided that they are in the same age group (eg. Zoo Kids/Explorers/Adventurers), same camp week(s), the request is noted on both campers' registrations, and there is room in the group.

Campers are grouped according to their age in order to provide the best camp experience possible, including age-appropriate activities and programming.

We do our best to accommodate group/friend requests, but cannot guarantee that all requests will be granted. Programming ratios and health and safety are our priority. Unfortunately, we are unable to reserve and hold spaces at any time.

ACCESSIBILITY

The Toronto Zoo is committed to meeting the requirements of the Accessibility for Ontarians With Disabilities Act (AODA), and offers a fully accessible camp experience to all campers. All Education facilities for the public are barrier free.

SPECIAL NEEDS/CAREGIVER

Toronto Zoo welcomes all campers and we make effort to include and support individual campers with special needs. Special needs campers may come to camp with or without a caregiver, depending on their abilities, ability to take part in daily camp programming, and if they require a caregiver in an educational setting during the school year.

In order to provide the most optimal programming and experience for all campers, parents/guardians/caregivers are asked to disclose all physical, medical, emotional, intellectual or behavioural needs at the time of registration. A caregiver is required for children who have caregivers in educational institutions/home school settings and/or if a camper is not able to function during a camp day on their own, due to special needs and/or behavioural needs.

During the week of camp, if Toronto Zoo staff feel that a camper requires a caregiver in order to ensure a positive camp experience for that camper and other campers in the group, the parents will be requested to provide a caregiver.

For children requiring one on one care, parents/guardians are required to arrange their own caregiver to attend camp, including transportation of the camper and caregiver to the Zoo. The Toronto Zoo will not reimburse transportation costs for children with special needs or caregivers. Caregivers who drive a vehicle to the Zoo will receive free parking while caring for the camper. If required, campers must bring their own assistive aids. Full program camp fees apply to the camper with special needs. Camp fees are waived for caregivers that accompany a camper during Zoo Camp hours between 9:00 am to 3:30 pm.

All caregivers must stay with the camper during camp hours from 9:00 am to 3:30 pm, and for any programming outside camp hours, if applicable (i.e. Before & After Care).

To arrange for your child who has a special need and/or requires a caregiver:

  1. Complete the Supplementary Information for Children with Special Needs form.
  2. Provide all assistive devices, medications, and/or other aids needed while at Camp.
  3. Communicate any needs/issues that may arise with Zoo Camp staff in regards to your child throughout the week of camp.
  4. For campers attending with a Caregiver: Arrange for a brief orientation with Zoo Camp staff, the camper, and caregiver on the first day of camp by emailing [email protected]

WAIT LISTS

Zoo Camp does maintain a wait list for each week of camp after registration for each age group is full. Being on the wait list does NOT guarantee that a spot will become available during the summer. The Zoo Camp office will only contact you if/when a spot becomes available. Please contact us within 24 hours of being notified regarding space availability.

To add your name to a wait list(s) please complete a registration online.

If you decide that you are no longer interested in being on the wait list, please contact us as soon as possible. COVID-19 Update: Due to the ongoing presence of COVID-19, Toronto Zoo reserves the right to update our policies, programs, offerings, and optional extras before or during the summer to ensure they meet public health recommendations and regulations.