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GENERAL INFORMATION

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LOCATION

Zoo Camp takes place at the Toronto Zoo. All campers remain on Zoo property and do not leave the site.

ACCREDITATIONS

Toronto Zoo is an accredited member of the Ontario Camps Association, part of a unique group of camps who maintain the highest standards of safety, food services, leadership, programs and administration. For more information, please visit ontariocampsassociation.ca.

ENVIRONMENTAL INITIATIVES

The Toronto Zoo is committed to environmental protection and awareness, and innovative action toward sustainable operations. Our dedication stems from a deep appreciation for biodiversity preservation and animal welfare. The Zoo's environmental initiatives can be viewed at torontozoo.com/fightingextinction.

As part of this commitment, we encourage all campers to bring a litterless lunch and re-usable water bottle.

CONSUMER IMAGE POLICY

During your time at camp, you may be filmed, videotaped or photographed by or on behalf of the Toronto Zoo. Your child's attendance at camp serves as your permission for use of this image by the Toronto Zoo for promotion of the Zoo's education programs.

COLLECTION OF PERSONAL INFORMATION

The personal information on the registration form is collected under the authority of the City of Toronto Act, 2006, s. 409. The information is used to process your application for program participation, the registration of individuals in programs, payment of fees, collection of outstanding fee amounts, aggregate statistical reporting, contacting clients regarding upcoming programs, and additional mailings, including newsletters/surveys and email notifications and receipt transactions. Questions about collection of this information can be directed to:

Toronto Zoo, Learning & Engagement Branch
361A Old Finch Avenue
Toronto, Ontario
M1B 5K7
(416) 392-5947

We collect personal information about our campers and their families through registration and medical forms. As per OCA standards, any information about our campers is stored in a secured area.

Personal information can only be communicated to parent/guardian identified on the registration. We do not sell or solicit our database information.

CAMP HOURS

All camps for children ages 4 to 16 are full day from Monday to Friday. Camp hours are from 9:00 am to 3:30 pm. Before Care hours are from 7:45 am to 9:00 am and After Care hours are from 3:30 pm to 5:30 pm.

OUR TEAM

Zoo Camp counsellors are post-secondary level students, hired for their experience, leadership, and enthusiasm for working with children.

Our pre-camp training prepares Zoo Camp counsellors to work with a variety of children throughout the summer. All Zoo Camp counsellors are required to submit a Police Reference Check (vulnerable sector check).

Zoo Camp counsellors are supported by various administrative, programming, and supervisory staff in the Learning & Engagement office. Student Volunteers may also assist the counsellors in providing a safe and memorable camp experience to participants. Zoo Camp also relies on the teamwork of many other Zoo Divisions including Wildlife Care, Guest Operations, and Health & Safety.

HOW TO CONTACT US

Phone:(416) 392-5947
Email Address: [email protected]
Emergency: (416) 392-5901 (after hours only)

Telephone, Email, and Mail are answered Monday to Friday: 8:00am - 4:30pm
Voicemail for Telephone available after hours, Saturday/Sunday/Holidays

Contact Number: 416-392-5947
Email: [email protected]

Mailing Address:

Toronto Zoo - Zoo Camp
361A Old Finch Ave
Toronto, ON M1B 5K7

The Zoo Camp Office is located in the same building as the Zootique (giftshop).

All early administrative paperwork related to campers, early pick up of campers (pre-planned or due to illness), or late arrival of campers takes place in the designated space in front of the Zoo Camp Office. A Zoo Camp Administrative Staff will meet you at this location and assist while maintaining proper social distancing.

Regular business office hours for Zoo Camp are from 8:00 am to 5:30 pm, Monday to Friday, during camp from July to August only.