YOUR TORONTO ZOO MOVING TO STEP 3 BEGINNING FRIDAY, JULY 16, 2021
*INDOOR PAVILIONS OPENING WITH LIMITED CAPACITY

TORONTO, ON, Wednesday, July 14, 2021: We are excited to announce that your Toronto Zoo is moving into Stage 3 beginning Friday, July 16th, 2021.

STEP 3 CHANGES AT THE ZOO

  • Indoor pavilions will be open with limited capacity and masks are mandatory inside.
  • Zoo Members are no longer required to pre-book a time slot prior to arrival. Members can visit at any time and just show  membership at the front gate.
  • Public tickets will still be required to be purchased in advance.
  • Indoor seating at restaurants will be in compliance with Step 3 regulations.
  • Masks Policy: Guests over the age of 2 must wear a facial covering or mask when in all indoor and covered spaces including restaurants, Pavilions, retail stores, bathrooms, covered viewing areas and on rides

Details and tickets: www.torontozoo.com/welcomeback.

We appreciate your patience and support as our Zoo re-opening plans are adapting to changes in the reopening restrictions and guidelines. 

TIMED-TICKETING REQUIRED IN ADVANCE Pre-booked time slots are required for public Zoo Guests (starting July 16th this does not apply to Zoo Members) this does not include Zoo Members).Tickets are ONLY available online and will not be sold on site.

COVID-19 SAFETY MEASURES While enjoying the Toronto Zoo, we ask that you follow current Public Health Guidelines and Toronto Zoo policies that include but are not limited to:

  • Timed-Ticketing to keep everyone safely physically distanced and required for all guests – excluding Zoo Members.
  • Masks Policy: Guests over the age of 2 must wear a facial covering or mask when in all indoor and covered spaces.
  • Practicing physical distancing: Please keep at least 2 metres (6.5 feet) from others, not within your own household or group.
  • Please wash your hands often for at least 20 seconds with warm soapy water or use alcohol based hand sanitizer.
  • Practicing cough and sneeze etiquette by using a tissue or using the bend in your arm.

Media Contact Information:

Katie Gray
Manager of Strategic Communications
[email protected]

Amanda Chambers
Toronto Zoo’s Supervisor of Strategic Communications
[email protected]




For general information visit torontozoo.com

The Toronto Zoo’s mission is to connect people, animals and conservation science to fight extinction and our vision is a world where wildlife and wild spaces thrive.

An iconic tourist attraction and Conservation organization, the Toronto Zoo boasts a number of leading programs for helping wildlife and their natural habitats – from species reintroduction to reproductive research. A world-class educational centre for people of all ages, the Toronto Zoo is open every day including December 25 and attracts approximately 1.2 million guests each year.

Toronto Zoo is accredited by Canada's Accredited Zoos and Aquariums (CAZA) and the Association of Zoos and Aquariums (AZA). The Zoo has also achieved the Canadian Council on Animal Care (CCAC) Certificate of Good Animal Practice® and is inspected by the Ontario Ministry of Agriculture, Food and Rural Affairs (OMAFRA).

Toronto Zoo, 361A Old Finch Ave, Toronto ON, M1B 5K7

To unsubscribe, please send your request to [email protected].

View Toronto Zoo’s Privacy Statement