Toronto Zoo Master Plan

Toronto Zoo Masterplan just announced!

Read it here

Hey there - thanks for stopping by! Your Toronto Zoo is creating a new Master Plan to guide future development and redevelopment at the Zoo. We treasure our place in Toronto and the wider region and believe that the future of the Zoo should reflect what our community values!

This page has been set up as to share the plan we’ve been developing and to provide a space for you to learn more about the master planning process and opportunities to get involved. Take a scroll below for more and be sure to check back here for updates!

  • Infographic displaying how High-level Ambitions and Ground-Level Conditions are key to a Master Plan.  
  • A Master Plan is a document that articulates a vision of a place in order to guide its development and redevelopment over a long-term period of time (typically ± 20 years). Master Plans are not detailed design plans but rather they:

    • provide high level (conceptual) direction intended to set out goals, objectives, and strategies to manage development and redevelopment over time;
    • are a process that defines what is important about a place and directs how its character should be conserved, enhanced, and celebrated;
    • articulate a roadmap to implement and achieve the vision and objectives of the organization.
  • Infographic displaying how the Zoos Master Plan is being implemented

    The Master Plan project began in the Fall of 2020 with the collection of background information and research and analysis into the Zoo, its operations, and its future direction and it’s expected to be completed in by the Summer of 2021. For an overview of the road ahead, see the Project Milestone Tracker near the top of this page.

  • In addition to the Concept Master Plan, your Zoo is embarking on a journey to better leverage technology and enhance its technological capabilities. By working with WSP, the Zoo is currently undertaking the development of a Technology Transformation and Innovation Master Plan. This plan will provide a technology roadmap for the Zoo and establish the priority for how and when technology improvements are implemented.

    This initiative offers a unique opportunity for your Zoo - to make its mark in a new way by becoming a leader in Zoo technology, while benefitting the animals under care, improving the guest experience, and reducing environmental impact.

  • To start this project the Zoo undertook an extensive backgrounding exercise to build a strong foundation on which the Master Plan will be created. In coordination with Zoo staff and a multi-disciplinary consulting team, this exercise involved:

    • Reviews of best practices, leading trends, and recent developments
    • An analysis of the existing site
    • Diagnostic site facilities audit
    • An in-depth exploration of the many different aspects of the Zoo (animal welfare, guest experience, education, technology, etc.) and the challenges and opportunities that exist

    This work allowed the project team to gain an intimate understanding of the site and project context, before diving into more focused conversations with Zoo stakeholders. For an inside look at some of the analysis conducted by the project team, check out some of the links below:


    Your Toronto Zoo values its place in the hearts of so many Torontonians and Ontarians and we want to ensure you have an opportunity to help create a new vision for the Zoo.

    This website will also be updated on a regular basis to keep the community informed throughout the life of the project.

    Following the completion of the community engagement survey, a summary of feedback will be prepared and posted to the website – we’ll also be reaching back out to the community in late spring for feedback on the draft plan once prepared.

    Please see below the General Public Webinar hosted Thursday, March 25 below for further explanation of the Toronto Zoo Master Plan.

  • Primary Consultant

    Mandaworks design studio (Montreal)

    In collaboration with:

    Ralph Applebaum Associates (New York)

    Re:Public Urbanism (Montreal)

    Town Square (New York)

    Momentum (Montreal)

For any further questions or ideas please send an email to [email protected]

Project Milestone Tracker

Background Research
(Fall/Winter 2020)
Internal Stakeholder
(January 2021)
Project Website &
Online Survey Launch
(Early March 2021)
Online Survey Closed
(March 23, 2021)
Toronto Zoo Staff Webinar
(Late March, 2021)
Deadline for Public
Feedback & Submissions
(Mid-April 2021)
Public Engagement
Report Submitted
(Early May 2021)
Master Plan Submitted
(June 2021)
Master Plan Approved
(July 2021)