Toronto Zoo

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Vision Statement
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  40 Years!
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People with Disabilities
Electric Scooters
Service Dogs on Site
Toronto Zoo Accessibility Plan 2014-2019

Access to Entertainment (A2E) program - The Toronto Zoo has partnered with Easter Seals Canada and is now a participant in the Access to Entertainment (A2E) Program. The A2E program provides a dignified and positive entertainment experience for people with disabilities who require the support of an attendant. Program participants receive A2E wallet cards which allow simple identification, removing the onus to explain their need for an attendant. Cardholders receive 50% admission discount while their attendants receive complimentary admission when visiting the Zoo.

In addition to the Toronto Zoo the A2E card is accepted at the Art Gallery of Ontario, Casa Loma, the CN Tower, Ontario Place, the Ontario Science Centre, the Royal Ontario Museum, as well as Cineplex Entertainment, Empire Theatres and Landmark Cinemas. To learn more about the Access 2 Entertainment Program visit

Toronto Zoo's Accessible Guest Service Policy, Procedures and Practices have been developed to fulfill the requirements of the Ontario Regulation 429/07, Accessibility Standards for Customer Service. This document is available upon request at Guest Services. For more information about accessibility and special needs services, call (416) 392-5932.

Canadian Association of Zoos and Aquariums/Association des zoos et aquariums du Canada Find us on Facebook City of Toronto