Zoo address:

2000 Meadowvale Road
Toronto, Ontario
M1B 5K7

Mailing address:

Toronto Zoo
361A Old Finch Avenue
Toronto, Ontario
M1B 5K7

General Enquiry

Phone: 416-392-5900

Email: [email protected]

Directions to the Zoo

Donation Requests:

If you are making a donation request, please review the

Donation Policy

Important Contacts:

Please review all options before making a selection

General Enquiry
416-392-5900
[email protected]
Online Ticket Enquiries
416-392-5932
[email protected]
Donation Requests
Learn More
Conservation & Research
416-392-5962
 
Education Programs
416-392-5947
[email protected]
Virtual Experiences
416-392-5947
[email protected]
Group Bookings
416-392-5932
[email protected]
School Programs
416-392-5944
[email protected]
First Aid
416-392-5924
[email protected]
Lost & Found*
416-392-5905
[email protected]
Membership
416-392-9101
[email protected]
Partnership Enquiries
 
[email protected]
Group Events (Corporate & Private)
416-392-5940
[email protected]
Public Relations and Media
 
[email protected]
Purchasing & Supply
416-392-5916
[email protected]
Toronto Zoo Wildlife Conservancy
(Toronto Zoo's Fundraising Partner)
Contact Us
Volunteer Services
416-392-5942
[email protected]
Zootique Gift Shop
416-392-9110
[email protected]
Adopt An Animal
416-392-9114
[email protected]

*Lost and found items properly disposed after 1 month without claim


Toronto Zoo Staff Directory:

General Management

Dolf DeJong
CHIEF EXECUTIVE OFFICER
416-392-5909
Email
Jennifer Franks
DIRECTOR OF INDIGENOUS RELATIONS
 
Email

Human Resources & Payroll

Valerie Peticca
DIRECTOR, HUMAN RESOURCES
416-392-5906
Email
Shawna Findlay-Thompson
MANAGER, HUMAN RESOURCES
416-392-5925
Email

Health & Safety

Joanne Eaton
MANAGER, HEALTH & SAFETY SERVICES
416-392-5903
Email

Finance & Technology

Jamie Austin
DIRECTOR OF FINANCE, TECHNOLOGY AND INNOVATION
416-392-5914
Email
Michael Squires
MANAGER, TECHNOLOGY
416-392-5926
Email
Cecilia Ho
FINANCIAL CONTROLLER
 
Email

Strategic Communications & Guest Experience

Jennifer Tracey
SR DIRECTOR, STRATEGIC COMMUNICATIONS & GUEST EXPERIENCE
416-392-5936
Email
Katie Gray
MANAGER, STRATEGIC COMMUNICATIONS
416-392-5941
Email
Heather House
MANAGER, LEARNING & ENGAGEMENT
416-392-5937
Email
Tina Sharma
MANAGER, PARTNERSHIPS & EVENTS
 
Email

Guest Experience

Adam Huston
DIRECTOR, GUEST EXPERIENCE
416-392-5963
Email
Andrea Guindon
MANAGER, GUEST RELATIONS
416-392-9103
Email
Lauren Ogle
MANAGER, GUEST OPERATIONS
416-392-9104
Email
Erika Lewis
MANAGER, RETAIL OPERATIONS
416-392-5911
Email
Andrew Hiltz
MANAGER, MEMBERSHIP
 
Email

Facilities & Infrastructure

Leona Mitchell
DIRECTOR, FACILITIES & INFRASTRUCTURE
416-392-5985
Email
Kyla Greenham
MANAGER, CONSERVATION PROGRAMS & ENVIRONMENT
416-397-5202
Email
Arvind Cheniveerappan
MANAGER, HORTICULTURE
 
Email
Kyle Rekker
MANAGER, FACILITIES MAINTENANCE
289-600-9864
Email
Ben Knoop P.Eng
PROJECT MANAGER
416-392-6002
Email
Amber Dignard PMP
PROJECT MANAGER
289-404-8920
Email

Wildlife Science

Dr. Gabriela Mastromonaco
SENIOR DIRECTOR, WILDLIFE SCIENCE
416-392-5980
Email
Dr. Nic Masters
DIRECTOR, WILDLIFE HEALTH
 
Email
Grant Furniss
DIRECTOR, WILDLIFE CARE AND WELFARE
416-392-5961
Email
Hollie Ross
MANAGER, WILDLIFE CARE
 
Email
Marc Brandson
MANAGER, WILDLIFE CARE
 
Email
Maria Franke M.Sc.
DIRECTOR, WILDLIFE CONSERVATION AND WELFARE SCIENCE
416-392-5967
Email
Paula Mackie
MANAGER, SCIENCE DEVELOPMENT
416-392-5951
Email

Toronto Zoo Wildlife Conservancy
(the Toronto Zoo's fundraising partner)

Marion Zimmer
ACTING EXECUTIVE DIRECTOR
416-392-9105
Email
 

Read our Feedback Handling Process